Managing Director Kim Cannon said the result was a landmark event for Firstmac, giving it back-to-back wins after being voted Number 1 for the first time in 2019.

“Firstmac has worked very hard over recent years to build a customer-focused team with a true service culture and we are proud that this has been well recognised in the broking community,” Mr Cannon said.

“I would like to say a big thank you to everyone who voted for us in the survey - we are grateful for your support.”.

Mr Cannon said the past year had been a very difficult one for brokers with many regulatory and economic obstacles but they had risen to the occasion.

“Mortgage brokers have been confronted with a number of challenges recently but they have proven their value by delivering great outcomes for customers while meeting their new regulatory obligations,” Mr Cannon said.

“We, in turn, have worked to support our broker partners during this unprecedented period of change by remaining as consistent as possible in our policies and delivering a very high level of service.”

Being rated as the best Non-Bank among the 12 lenders included in the Momentum Intelligence survey is the latest success for Firstmac which recently completed a $1 billion RMBS raising to fund its future home lending.

Firstmac received a rating of 77.14% of the maximum score across the 17 attributes measured in the annual Third Party Lending Report 2020 which was conducted between February and April 2020. It explored each lender’s products, personnel, speed, support, and technology.

Media contact: Duncan Macfarlane 0434 184 264 

Firstmac Limited is an independently-owned, Australian financial services provider with almost 40 years’ experience in home and investment loans. Firstmac has written in excess of 100,000 home loans and manages approximately $12 billion in mortgages and $300 million in cash investments. Firstmac is a premier sponsor of the Brisbane Broncos.