Executive Profiles

Kim Cannon
Managing Director

Kim is founder and Managing Director of Firstmac Limited.

He has been in the Australian finance industry for more than 40 years, and has owned a number of different companies and brands in that time. Kim was there at the start of non-bank lending in Australia and is one of the leaders that challenged the banking industry at the time and made home loans more competitive for every day consumers.

Kim is well known in the industry for creating innovative products to help people meet their financial goals. Throughout his career he has been excellent at anticipating the evolution of the industry and this, combined with his customer-centric focus, has allowed him to build a non-bank lender that is nimble and innovative.

Today, Firstmac is one of the few non-bank mortgage lenders left in Australia following the Global Financial Crisis, and Kim sees the company's role as providing much-needed competition in the industry.

Kim's philosophy that business is built on strong relationships, honesty, and integrity has helped to make him a respected leader in the financial services sector.

Kim does not see the need for Firstmac to have branches because technology allows so many other ways for people to make contact. Kim believes the way forward is to provide technology to help people manage their financial lives when they want, where they want. Not between 9-5 in a branch.

Kim's hobbies outside of work include sport, photography, videography and music. He is a die-hard fan of British rock group Pink Floyd - a fact you can't miss if you visit him in his office.

James Austin
Chief Financial Officer

James is the CFO of Firstmac Limited, a role he has held since 2005.

James has a wealth of knowledge in treasury and capital markets and expertise in debt, equity, and derivative markets.

He managed the acquisition and integration of HSBC's $2.2 billion residential mortgage portfolio in 2006, has overseen the issuance of more than $29 billion of RMBS, and managed Firstmac through volatile global funding markets.

James started his career at KPMG in Brisbane where he attained his ACA qualifications with the Institute of Chartered Accountants. He has since worked for CSFB, Abbey National, and HSBC.
He has a Bachelor of Business (Accounting) from the Queensland University of Technology.

Tracey Boyes
Head of Human Resources

Tracey has been with Firstmac since 2006. This was her first role in Australia after migrating in December 2005 from the UK. Her challenge on joining the team at Firstmac was to help develop and implement effective HR strategies, policies and procedures and provide strategic and operational HR advice and services to a business that was growing rapidly. As a member of the Executive team, Tracey has tried to ensure that there is an integrated approach with ‘people’ policies and decision making that support the overall achievement of business objectives.

In the UK, Tracey was a Chartered Member of the Institute of Personnel and Development and spent more than 20 years in various HR disciplines working for the Lloyds TSB Group. Her final years with the Group were spent as a HR Business partner covering the Insurance and Investment business. This involved the amalgamation of terms and conditions of employment from different businesses acquired by the group, the introduction of a new performance management system that linked to pay, and the provision of a HR consultancy service to the Directors of the business units.

Tracey has been known throughout her Human Resources career for her persuasive style and positive, adaptable attitude in achieving ‘value’ in business terms. She is an excellent communicator who is able to understand customer needs and influence decisions to the highest level.

David Gration
General Manager, Sales and Operations

David joined Firstmac in 2011 as Head of Legal, Risk and Compliance. He currently holds the position of General Manager, Sales and Operations.

David has over 20 years of retail banking experience, including senior management roles at NAB and Suncorp.

David has primary day to day oversight of Retail and Third Party Sales, Sales Support, Contact Centre, IT, Operations, Legal and Collection teams and business functions.

David obtained Law and Science degrees from Monash University and has a Graduate Management Qualification from UNSW. He also has a Diploma in Financial Planning and a Certificate IV in Mortgage Broking.

Julie Sanders
Head of Group Operations

Julie is the Head of Group Operations for Firstmac, a position she has held since 2011.

In this role she has daily operational oversight for all products, Home Loans, Auto and ABS lending.

She oversees a number of key teams including Loans Processing, Sales Support and Loan Administration.

Julie has been with Firstmac for more than 20 years, having started with the company in our Gold Coast office in 1999. During this time, she has worked in a variety of roles throughout the business, including Sales Support, Customer Care, Credit, Loan Administration, Customer Training, IT Development, Business Development Manager and Project Management.

Marie Mortimer
Managing Director of loans.com.au

Marie Mortimer is the Managing Director of loans.com.au, a role she has held since launching the business in 2011. Marie is also responsible for the Group's Marketing, Product and Business Intelligence functions including all websites, apps and online services.

Marie started her career at Firstmac in 2000, working in hands-on roles in most areas of the business including Loan Administration, Credit, Customer Service, Financial Services, Customer Training and Private Accounts.

In 2006, she left to work for the Royal Bank of Scotland in London for three years, working variously as a Project Manager, Business Analyst and Test Manager, before returning to Firstmac in 2009 to head up the IT Department and join the Executive.

Marie studied at the Queensland University of Technology where she obtained a Bachelor of Business, majoring in Banking and Finance with a funds management extended major, and a Post Graduate Certificate in Property Economics. She also has a Diploma of Financial Planning; and Certificates of Business Analysis and Requirements Engineering. In 2020 Marie was awarded Greater Brisbane Woman in Business of the Year Award, and she was also named a finalist for the Lord Mayor's Business Person of the Year and Women In Digital Executive Leader of the Year.