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Phone

13 12 20, 7am - 7pm
Monday to Friday, AEST

Alternatively (+61 7 3017 8888)

Call 13 12 20
Post

GPO Box 7001
Brisbane
QLD 4001

Fax

1800 009 456

Head office

Level 40, Riverside Centre
123 Eagle St, Brisbane
QLD 4000

Assistance & help

Customer assistance

Call: 13 12 20 (+61 7 3017 8888)
customercare@firstmac.com.au

Call 13 12 20
Lost or stolen cards

7am - 7pm Mon to Fri AEST: 13 12 20
(+61 7 3017 8888)

Outside these hours: 1800 621 199
(+61 2 9959 7686)

Media enquiries

Please contact Duncan Macfarlane, Firstmac PR and Communications Manager

+61 (0)434 184 264
duncan.macfarlane@firstmac.com.au