Firstmac Core Values


Personal

Our people are the essence of our company. We are real people, we are not robots or a faceless corporation. We have personality and we are empathetic. At the end of the day, we are real people and our customers are real people. We make it easy for our customers to contact us however they want, and we are always ready and willing to help. We have exceptional technology to help our people make decisions easily. Our customers talk to us, not to computer systems. 

Simple

“Keep it simple” is our motto. Finance can be complicated but our aim is to always be efficient and to talk to our customers in simple language. We provide our customers with a simpler solution, as getting a loan shouldn't be complicated.

Quick

We are agile and react faster than traditional lenders. We are always quick because we do things the smart way. Our technology helps us make fast decisions with accuracy and give our customers exceptional service.
 
Confident


We are confident in our ability, experience and integrity. As a result, our customers are confident when they choose us. At a very daunting time, when they want a new car or a new home, our customers know they can trust that they are dealing with a lender who has the experience to help them achieve their goals.