Brokers

Don't just take our word for it.

As a Broker your opinion is important to us and we take your feedback very seriously. We are always happy to hear about what you or other Broker's think about the service recieved by Firstmac.

September 20, 2021

Helpful, efficient and very customer focused

I've worked with Firstmac car loans for the past 3 years and have found them helpful, efficient and very customer focused.

Michael J

September 14, 2021

Australia's best lender!!!

Australia's best lender!!! I have done around 8 home loans/refinances in the last 5 years with various lenders/brokers. I can honestly say Firstmac is by far the best to deal with out of them all! I've been working with Nick Brown from the lending team and Kathrine Seal from sales support and would definitely recommend these guys and the rest of the team to anyone!!! Turn around times are very sharp and when there's a problem you can call and have the issue explained/resolved easily. Keep up the good work guys.

Bill C

September 10, 2021

From start to finish their processes, communication and turnaround time has been outstanding

Rahul Yadav and the group at Firstmac have been awesome to work with. From start to finish their processes, communication and turnaround time has been outstanding. More importantly they made the transition for our client nice and seamless, which make us look like rock stars! Keep up the great work! Definitely looking forward to grow the relationship moving forward and continue to use your services.

Ajay C

August 19, 2021

A fantastic outcome and a very satisfied customer.

Firstmac recently supported us with a very tricky situation when our client was about to lose his deposit due to not settling on time.

We lodged the application to Firstmac on the Friday afternoon and shortly after were advised that the vendor was not willing to grant an extension on the settlement which was due on the following Tuesday. There was external factors which caused the delay in submission but given the land was 6 months overdue on registration the rhetoric was the vendor would be flexible on granting the extension. At the last hour the vendor did not agree to extend and we had to settle in 2 days.

The discussion was had with Dragan (BDM) who stepped out the process and how we could work towards making it happen. Everyone in the team at Firstmac, from credit, sales support and settlements all jumped on board and worked as a team to make it happen. It was nothing short of a miracle but we managed to get the loan approved and settled within 2 business days.

A fantastic outcome and a very satisfied customer.

Brian T

April 05, 2021

Can't complain about the service at all

Thank you very much Firstmac. I look forward to a healthy relationship with you guys. Can't complain about the service at all. Very much appreciated.

Phil C

February 16, 2021

Your service is outstanding

Your service is outstanding – just amazing. Thank you for making this a great experience.

Simone W

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