Home / About Us / Awards

Firstmac tops national broker survey for 7th straight year

Non-bank lender Firstmac has once again been rated as the best non-bank in Australia in the latest Broker Pulse survey of mortgage brokers.

The 2025 Third-Party Lending Report, compiled from a survey of 1,000 brokers, shows that Firstmac came out on top for the seventh consecutive year, receiving 77 per cent of the maximum score across 16 attributes covering products, personnel, speed, support and technology.

Firstmac Chief Commercial Officer Marie Mortimer said the team was proud to be recognised by brokers yet again.

"This accomplishment marks a significant milestone for Firstmac, and is great reward for our sustained efforts to maintain true service culture," Ms Mortimer said.

"We would especially like to thank all the brokers who supported us in these awards. We appreciate your feedback and will use it to improve our service even further in the coming year."

Agile Market Intelligence Best Non-Bank Voted by Australian mortgage brokers in the 2025 Third-Party Lending Report.

Agile Market Intelligence Best Non-Bank As voted by the mortgage-broking community in the Third-Party Lending Report.

Australian Broker 2024 Australian Broker 5-Star Sustainable Program The 2024 Australian Broker 5-Star Sustainable Program is a comprehensive roundup that highlights the most sustainable companies in the financial services industry.

MPA Magazine Bronze – Credit Policy MPA Magazine’s ‘Brokers on Non-Banks’ 2023 survey

MPA Magazine Silver – Product Range MPA Magazine’s ‘Brokers on Non-Banks’ 2023 survey

Connective Top 10 In June, Firstmac has ranked in the top 10 for fastest time to formal approval on the ‘Connective Lender Approval Time Dashboard’

Mortgage Business Non-Bank of the year This award recognises the non-bank lender with the highest levels of operational excellence, innovation, and customer satisfaction.

Momentum intelligence Best Non-Bank As voted by the mortgage-broking community in the Third-Party Lending Report.

MPA Magazine Gold – Product range MPA Magazine’s ‘Brokers on Non-Banks’ 2022 survey

MPA Magazine Silver – Credit policy MPA Magazine’s ‘Brokers on Non-Banks’ 2022 survey

MPA Magazine Bronze – Interest rates MPA Magazine’s ‘Brokers on Non-Banks’ 2022 survey

MPA Magazine Bronze – Turnaround times MPA Magazine’s ‘Brokers on Non-Banks’ 2022 survey

MPA Magazine Bronze – Mortgage professional Australia MPA Magazine’s ‘Brokers on Non-Banks’ 2022 survey

Momentum intelligence Best Non-Bank As voted by mortgage-broking community in the Third-Party Lending Report.

Australian Broker 5-Star Award Recognising outstanding service and advice in the mortgage and finance sector

Australian Mortgage Awards Silver Excellence Award - Most Effective Digital Strategy As voted in the Australian Mortgage Awards 2021

Australian Mortgage Awards Silver Excellence Award - Non-Bank of the Year As voted in the Australian Mortgage Awards 2021

Specialist Finance Group Residential Lender Of The Year Specialist Finance Group National Awards

MPA Magazine Gold – Product range MPA Magazine’s ‘Brokers on Non-Banks’ 2021 survey

MPA Magazine Silver – Interest rates MPA Magazine’s ‘Brokers on Non-Banks’ 2021 survey

MPA Magazine Silver – Product diversification opportunities MPA Magazine’s ‘Brokers on Non-Banks’ 2021 survey

MPA Magazine Bronze – Non-bank of the year MPA Magazine’s ‘Brokers on Non-Banks’ 2021 survey

MPA Magazine Bronze – Turnaround times MPA Magazine’s ‘Brokers on Non-Banks’ 2021 survey

Momentum intelligence Best Non-Bank As voted by mortgage-broking community in the Third-Party Lending Report.

MPA Magazine Gold – Property investors MPA Magazine’s ‘Brokers on Non-Banks’ 2020 survey

MPA Magazine Silver – Product diversification opportunities MPA Magazine’s ‘Brokers on Non-Banks’ 2020 survey

MPA Magazine Silver – Product range MPA Magazine’s ‘Brokers on Non-Banks’ 2020 survey

MPA Magazine Silver – Communications, training & development MPA Magazine’s ‘Brokers on Non-Banks’ 2020 survey

Firstmac is a proudly Australian-owned and run company that has been in business for more than 40 years.

Helping people at the heart of everything we do

We are real people, not robots or a faceless corporation

We specialise in simple, affordable and competitive financial products.

Firstmac is a proudly Australian-owned and run company that has been in business for more than 40 years.

Helping people at the heart of everything we do

We are real people, not robots or a faceless corporation

We specialise in simple, affordable and competitive financial products.

Firstmac tops national broker survey for 7th straight year

Welcome to firstmac.com.au _