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Our contacts

Our contacts

At FirstMac we're happy to offer you a number of ways to contact us - depending on your preference. You can contact us quickly and easily by email, via our website, or by phone if you'd rather talk to a person.

Our directory below should help make it easier for you to contact the appropriate FirstMac team.
 
Call us to report a lost or stolen card
7am - 7pm Monday to Friday AEST: 1800 651 898 (+61 7 3017 8888)
Outside these contact hours: 1800 621 199 (+61 2 9959 7686)

Existing customer enquiries

General email: enquiries@firstmac.com.au
Loan account email: loans@firstmac.com.au
Phone: 1800 651 898
Facsimile: +61 7 3002 8400

 

Accredited Mortgage Managers

Email: fmcare@firstmac.com.au
Phone: 1800 230 023
Facsimile: 1800 005 208


Accredited Private Label and brokers

Email: brokercare@firstmac.com.au
Phone: 1800 635 228
Facsimile: 1800 684 417


New loan enquiries

New loans email: loanenquiry@firstmac.com.au
Web: www.firstmac.com.au

Phone: 1300 firstmac (that's 1300 34 77 86)

 

Head office address

FirstMac Limited
Level 40, Riverside Centre
123 Eagle Street
Brisbane QLD 4000

International: +61 7 3017 8888


Postal address

FirstMac Limited
PO Box 7001
Riverside
Brisbane QLD 4001


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