Home  |  About us  |  Products & services  |  Brokers  |  Originators  |  Borrowers  |  Careers  |  Investors  |  Market info  |  Contact us  
 
Login for accredited Originators and FirstMac staff

Our contacts

At FirstMac we're happy to offer you a number of ways to contact us - depending on your preference. You can contact us quickly and easily by email, via our website, or by phone if you'd rather talk to a person.

Our directory below should help make it easier for you to contact the appropriate FirstMac team.
 
Call us to report a lost or stolen card
7am - 7pm Monday to Friday AEST: 1800 651 898 (+61 7 3017 8888)
Outside these contact hours: 1800 621 199 (+61 2 9959 7686)

Existing customer general enquiries

Email: enquiries@firstmac.com.au
Phone: 1800 651 898
Facsimile: +61 7 3002 8400

 

Existing customer loan account enquiries

Email: loans@firstmac.com.au
Phone: 1800 651 898
Facsimile: +61 7 3002 8400


Accredited Mortgage Managers

Email: fmcare@firstmac.com.au
Phone: 1800 230 023
Facsimile: 1800 005 208


Accredited Brokers and Private Label customers

Email: brokercare@firstmac.com.au
Phone: 1800 635 228
Facsimile: 1800 684 417


New loan and general enquiries

Email: loanenquiry@firstmac.com.au
Web: www.firstmac.com.au

Phone: 1300 firstmac (that's 1300 34 77 86)

 

Head office address

FirstMac Limited
Level 40, Riverside Centre
123 Eagle Street
Brisbane QLD 4000

International: +61 7 3017 8888


Postal address

FirstMac Limited
PO Box 7001
Riverside
Brisbane QLD 4001


FreshMac
Copy of focus_small.jpg
Almost 30 years of fresh ideas and innovations, making FirstMac a leading mortgage lender with a 'Strong' S&P servicer rating.
Enjoy a little luxury
Slippers on red verandah - cropped.jpg
X loan enables larger loan borrowings, making it ideal for the luxury residential market.
State of the art technology
keyboard1.jpg
Our secure web portal enables our accredited brokers and mortgage managers to track their loans online.
Security | Terms and conditions | Privacy | Copyright
Copyright of FirstMac Limited